Care Instruction

At Bagitoj, we take pride in crafting durable and stylish luggage bags designed to accompany you on countless journeys. To ensure your Bagitoj luggage maintains its quality and longevity, please follow these care instructions.

General Care

1. Regular Cleaning:

   • Use a soft, damp cloth to wipe down the exterior of your luggage bag. Avoid using harsh chemicals or abrasive cleaners as they can damage the material.
   • For fabric luggage, use a gentle fabric cleaner. Test the cleaner on a small, inconspicuous area first to ensure it does not cause discoloration.

2. Interior Cleaning:

   • Empty the contents of your luggage.
   • Use a vacuum cleaner with a brush attachment to remove dust and debris from the interior.
   • Spot clean any stains with a mild soap solution and a soft cloth. Ensure the interior is completely dry before storing.

3. Zippers and Hardware:

   • Keep zippers clean and free of dirt to ensure smooth operation. You can use a small brush or a toothbrush to gently clean the zipper teeth.
   • Lubricate the zippers occasionally with a silicone-based lubricant to maintain their functionality.
   • Check and tighten any loose screws or bolts on handles and wheels regularly.

Storage

1. Proper Storage:

   • Store your luggage in a cool, dry place away from direct sunlight to prevent fading and material degradation.
   • Avoid stacking heavy items on top of your luggage to maintain its shape.

2. Avoid Overpacking:

   • Do not overpack your luggage as it can strain the zippers and seams, leading to premature wear and tear.

Handling

1. Gentle Handling:

   • Avoid dragging your luggage up or down stairs. Use the handles and wheels appropriately to prevent damage.
   • When lifting your luggage, use the provided handles rather than pulling on the zippers or straps.

2. Airline Travel:

   • When checking in your luggage, use a luggage tag with your contact information.
   • Consider using a protective luggage cover to shield your bag from scratches and dirt during transit.

Specific Material Care

1. Leather Luggage:

   • Clean leather surfaces with a damp cloth and a mild leather cleaner. Avoid soaking the leather.
   • Condition the leather periodically with a high-quality leather conditioner to keep it supple and prevent cracking.

2. Hard-Shell Luggage:

   • Wipe down with a damp cloth and mild soap solution. Avoid abrasive cleaners that can scratch the surface.
   • Remove scuff marks with a specialized plastic or hard-shell cleaner.

3. Fabric Luggage:

   • Spot clean with a fabric cleaner and a soft brush. For stubborn stains, consult the cleaner’s instructions.
   • Allow fabric luggage to air dry completely before storage.

Repairs and Warranty

1. Repairs:

   • For any significant damage or repairs needed, please contact Bagitoj customer service at support@bagitoj.com. We can provide guidance or recommend professional repair services.

2. Warranty:

   • Bagitoj luggage bags come with a one-year warranty against manufacturing defects. Please retain your proof of purchase and contact our customer service team for any warranty claims.

Contact Us

For any additional questions or specific care instructions, please feel free to contact us:

Phone: +1 872-266-2400

Email: support@bagitoj.com